Today
I hit a new issue when designing a mail-in database with 3 different
mail address. The system needs
to be designed so that the response mail goes out from the original
email address but the user name needs to hidden from the recipient. The
issue is that when a user replies from the front end the mail would go
out using his/her email alias. If I create a
back-end agent and overwrite the smtporginator, inet and principal
fields. It won't solve the problem. The recipient is still able to see
the user name in the mail as sent by John / Jane Doe.
So what can be done to overcome this problem?
The
solution I found was to put a mailoptions and saveoptions fields on the
Reply form. Set both to 0 string.
The send button only saves the doc and puts it in a view. I created a
scheduled agent which sets the delivereddate, inetfrom, principal,
smtporginator and recipient fields. Then the agent simply copies this
doc into the mail.box. Voila! The router is sending
out the mail.
What we have got is a solution that sends the mail
without highlighting who the user is in the sender field.
